Frequently Asked Questions

Please reach us at 276-224-5718 if you cannot find an answer to your question.

Is a deposit required?

Only if we have to order something special for you.

Do we deliver?

Free delivery in Martinsville, Collinsville, Ridgeway and Bassett VA. We offer delivery outside this area for a reasonable fee based on mileage.

When do rental items need to be returned?

Items must be returned on the next business day after your event date. In the case of a rental on the weekend; items must be returned on the following Monday. There will be a late fee for each day after they are supposed to be returned.

What happens if items are lost, damaged or stained beyond our ability to get cleaned?

For items that are lost or damaged so that they can not be reused, you will be charged a fee equal to the rental price of that item.

What if I need to change the date of my event?

We will be happy to change the date of your rental as long as the items are still available on the new date. If the items are not available on the new date, we will work with you to find alternatives.

Where do I pick up and return my rented items?

You can pick up and return your rented items at Martinizing Dry Cleaning at 2415 Virginia Ave. Collinsville Va.

Frequently Asked Questions

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